Effective Date: 14. Aug. 2023
1. Introduction
Lebanex SP Z O.O, trading as Lebanex ("We," "Us," or "Our"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services through our platform and website.
2. Information We Collect
We may collect and process various types of personal data, including but not limited to:
· Contact information (name, email address, phone number, postal address)
· Identification information (government-issued ID, passport, driver's license)
· Financial information (bank account details, cryptocurrency wallet addresses)
· Transaction data (trading history, deposit and withdrawal information)
· Usage and device information (IP address, browser type, device identifiers)
· Communication preferences and customer support inquiries
3. How We Use Your Data
We process your personal data for the following purposes:
· Providing and improving our services.
· Verifying your identity and complying with legal obligations
· Managing your account and processing transactions.
· Offering customer support and resolving issues.
· Sending you updates, newsletters, and promotional materials (with your consent).
· Conducting research, analysis, and market insights.
4. Legal Basis for Data Processing
We process your personal data based on:
· Your consent (when applicable).
· The necessity of fulfilling a contract with you.
· Compliance with legal obligations.
· Legitimate interests pursued by Lebanex.
5. Data Sharing and Disclosure
We may share your data with:
· Service providers and partners who assist in our operations.
· Regulatory authorities and law enforcement (when required by law).
· Other users (limited to transaction-related information).
6. International Data Transfers
Your data may be transferred and processed outside of Poland or the European Economic Area (EEA) in accordance with GDPR requirements. We ensure that appropriate safeguards are in place to protect your data during transfers.
7. Your Rights
You have the right to:
· Access, correct, and delete your personal data.
· Withdraw your consent.
· Object to processing based on legitimate interests.
· Restrict or limit data processing.
· Receive your data in a portable format.
· Lodge a complaint with a supervisory authority.
8. Data Security
We implement technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
9. Retention Period
We retain your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact our Data Protection Officer at dpo@lebanex.com.
11. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of significant changes through our website or by other appropriate means.
By using Lebanex's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and sharing of your data as described herein.